This web site is owned and run by Croydon Neighbourhood Care Association. We recognise that your privacy is important and we are committed to safeguarding the privacy of all visits to our website. This policy sets out our policy in relation to any personal information which you supply to us through your use of this website.

Information Collection and Use

We will only collect your personal details where they are relevant to the service you have requested. The information you provide on electronic forms, by email or by other means will only be used for the purpose for which you supplied it. By submitting your email, address and phone number(s) on our site, you are agreeing to be contacted in these ways by us.

From time to time we will use your information for statistical research, but will not use it beyond the original purpose for which it was intended. We will not use your personal details in any way that will allow you to be identified. We are committed to protecting the personal data of all our customers, members and visitors to our site. Any details you provide will be held in accordance with the Data Protection Act 1998. Croydon Neighbourhood Care is the sole owner of the information collected on this site. We will not sell, share or rent this information to third parties unless we are required to do so by law, e.g. for the purposes of prevention of fraud or other crime.

Non-sensitive emails (your email address, etc.) are transmitted normally over the internet and this can never be guaranteed to be totally secure. Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential and we ask you not to share it with anyone.

Statistical Data

We use Google Analytics to understand how our site is used and to give us statistical data on the performance of our site. This data enables us to improve the information and organisation of content by measuring trends in online activity. We try to ensure that our website offers visitors exactly what they are looking for.


We use cookies on our website. Cookies are small data files that your browser places on your computer or device. A cookie itself does not contain or collect personal information about you. Cookies provide non-personal statistical information about visits to pages on our site, which may include the duration of individual page views, paths taken by visitors through the site, and other general information. None of this information is associated with you as an individual.

Find out more about Cookies

Links to other websites

Our site contains links to other websites of interest. Once you have used these links to leave our site,  please refer to the privacy policy of that organisation.

Accessing and updating

You are entitled to see a copy of any personal data (as defined in the Data Protection Act 1998) held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a small fee to meet our costs in providing you with details of the information we hold about you.


If you would like to contact us with your views about our privacy policy, or have any enquiry relating to your personal information, please write to:

Croydon Neighbourhood Care
Central Hall
Davidson Lodge
Freemason’s Road

Changes to the Privacy Policy

We may update this policy from time to time. Please check this page regularly for notification of any significant changes in the way we treat your personal information.