Eligibility Criteria for Befriending Service

People referred to CNCA must be:

  • Elderly vulnerable people with complex needs or carers of these people.
  • Living alone and isolated.
  • Housebound.
  • Living in the London Borough of Croydon.
  • Minimum of 65 years old.


We cannot work with:

  • Under 65s
  • Someone who doesn’t live in the London Borough of Croydon
  • Someone who already has sufficient support
  • Someone who has advanced dementia
  • Someone who is suitable for more appropriate services (PICS, Neighbourhood Care, Social Prescribing)