Croydon Neighbourhood Care Association (CNCA) is an umbrella charity who have a significant membership of Groups and Neighbourhood Cares across Croydon, all of whom provide essential support services for the over 65s.  CNCA provide capacity building, fundraising support, information forums, advice, and training support. We work in partnership with Croydon organisations to provide a range of essential support services to reduce social isolation and loneliness in vulnerable adults. If you're interested in becoming a member group, please contact us for more details and a membership application pack.

We have a bespoke complex Befriending service in Croydon, providing home visits to frail, elderly, housebound people with complex needs and often a dementia diagnosis.  Referrals predominantly come from statutory agencies, particularly social care, and we carry out a long-term piece of work, supporting those very vulnerable clients to stay safe in their own homes for as long as possible.  Alongside this, is a volunteer run telephone-Befriending service and a 'keeping in touch' service for their carers with ongoing communication to other agencies involved and any relatives or friends, many of whom live a distance away or abroad. If you have anyone who could benefit from our level of support, please contact us for a referral form.

Our Befriending Service is a unique service that has not existed in the London Borough of Croydon before and was designed specifically to address a gap in provision. We have seen an increase on a yearly basis of referrals from statutory care services who have identified a client as needing our care and support. We support individual people with different strengths, hopes and fears through a person-centred approach for improved outcomes to their lives.

More information on our befriending service can be found HERE or HERE for more information on our membered groups.